Terms & Conditions

- S E C U R E D - S I T E -

SECURE ONLINE - all information kept private and confidential.


  • A preview of your order will be shown before processing. Please be sure to review your order before submitting it.
  • We use 128 bit encryption technology to secure your information privately.

Due to Stepped Up Security Measures
We Have Made The Following Changes in Policy for Your Protection:

  • We may require your regular ISP email address for verification and authentification.
  • We do not accept second or third party orders.
  • Address and phone MUST match the actual billing address and phone for the credit card unless previous arrangements have been approved by us.
  • All Information is required. No exceptions
  • We Require the security code for the credit card, and other additional security information.
  • Your delivery may require a signature.

  • We must ask to please allow up to 4-6 week delivery from the above date, and always do everything we can to ship ASAP, usually within 48 hours.
  • Products orders that are mailed in with checks or money orders will be held until payment clears.
  • The Post Office That Brings Your Local Mail Is The Carrier Responsible for Delivering Your Order To You, unless delivery is by Federal Express.
  • All products also have shipping costs. The estimate you see will be adjusted to reflect the best possible shipping method.
  • All prices subject to change without notice. All products based on availability. We also reserve the right to substitute paper for hardcover and vice versa based on publisher\'s availability.
  • Customer is responsible for any/all destination duties, taxes, etc.
  • Any products returned by any postal service/governmental agency as unclaimed or undeliverable for any reason whatsoever will result in all postage/charges incurred being charged to customer\'s card.
  • Any order returned as unclaimed or undeliverable for any reason whatsoever will result in a $50 handling charge being charged to the customer.
  • Refund Policy: No Refunds. No exchanges. Any defective product will gladly be replaced within 90 days for original purchaser with proof of purchase from NLP Seminars Group International. All defective items returned must have a return authorization number. Any items returned without a return authorization number will not be honored as a return.
  • Due to the nature of multi region DVD players, DVDs may play on many players but we cannot test all available players around the world. These products are not guaranteed outside the US on players that are not US NTSC and international sales are final with no "replacement for defects" guarantee.
  • We reserve the right to refuse service to anyone without prejudice and for any reason whatsoever.
  • Any illegal or misuse of these products, including copyright violations and/or unauthorized duplication may result in prosecution. What to Know About Reselling Products
  • We prosecute credit card fraud and report all information to necessary authorities.